Terms of Use
These terms govern use of the Masareefna website and service.
Masareefna service
Masareefna operates from Hazmieh, Lebanon. You can request a demo, ask for free onboarding help or use the available sign-up journey to get started with the service.
Acceptable use
Use the service lawfully and only for authorized property operations. Do not probe security, share credentials, impersonate others, upload malicious content or access information outside your assigned organization and property scope.
Your responsibilities
Provide accurate contact information, protect your credentials and ensure that data supplied during assisted onboarding may be lawfully used for the stated purpose. Do not place tenant, resident, property or financial files in the public request form.
Service availability
Features may change over time and availability is not guaranteed. No service level, uninterrupted operation or specific future feature is promised.
Suspension and termination
Masareefna may suspend access for security, misuse or inaccurate information. You may ask us to close your service access through the contact channel below.
Contact
Questions about these terms may be sent to the public contact email shown below.